- First Impressions
- Meeting Someone New
- Handshakes and Introductions
- The Art of Conversation
- Listening Skills
- Telephone Conversations
- Table Manners at Home & in Public
- Place Settings
- Dining Out, Dining Mistakes
- Body Talk, and Disgusting Habits!
- Coping with Difficult Foods
- Backpack Attacks
- Doorway Decorum
- Public Spaces: Malls, Elevators, Events & Transit
- Home Improvement – Family Life & Strife
- Body Language Around the World
- Cross Cultural Communication
- How to be Assertive But Not Aggressive
- Cultivating a Great First impression
- Sending the Right Signals: Body Language
- Handshakes
- Preparing a Personal Soundbite
- Building Relationships with Small Talk
- Making a Connection
- Mingling at Receptions
- Effective e-mails
- At the End of an Interview
- Dress for Success
University Etiquette Workshops
A successful career does not always come to those who work the longest or the hardest, nor even to those who have the most impressive technical skills. In the new economy, creating a culture of civility at work is important. Casual does not mean rude and formal does not mean stuffy. Whether your company is dress-down or blue chip, self restraint and respect for others go a long way.
Sue Fox, Business Etiquette for Dummies
Are your students embarking on a job search?
Help them start their search equipped with essential social skills and manners. Employers are looking for the perfect employee for the job – and that means more than technical know-how. Students learn how to present themselves as confident and sociable – at Career Day, busness meals, cocktail parties and in the workplace. Polished manners WILL put them ahead of the competition.
These may be the most important workshops of their university years.
Making the Most of Employer Events 60 minutes
- Game plan for career fairs and employer receptions
- The elements of a great first impression
- Dressing for the occasion
- Handshakes matter
- Selling yourself: how to appear open, relaxed and friendly
- Introductions
- Forgetting someone’s name
- Listening
- The importance of small talk
- Starting and ending a conversation
- Awkward moments and appropriate behaviour
- Business cards
- Acting professionally at firm / company presentations and tour
First Impressions and Mastering the Business Meal 2.5 hours
For the young professional embarking on a career, this workshop builds confidence and reduces anxiety in any business situation. Great preparation for interviews at the office or at a restaurant. This practical workshop can be organized around a meal.
- Dressing for the occasion
- Components of a good handshake, eye contact and smiling
- Introducing yourself and introducing other people
- Forgetting someone’s name
- Introduction to body language and gestures
- How to appear open, relaxed and friendly
- How to start a conversation
- Taboo subjects and nosy questions
- Listening and interrupting
- Arriving at the restaurant, seating, and ordering
- Behaviour at the table
- When to talk business
- Embarrassing dining situations
- Place settings
- American and European styles of dining
- Course by course